Shipping policy
Thank you for shopping with us!
We are committed to delivering your orders in a reliable and timely manner. Please review our shipping policy below.
Shipping Destinations
We ship within the United States as well as internationally to 25+ countries including Australia, Austria, Canada, and more.
Handling Time
Orders are processed within 1–2 business days (Monday to Friday). Orders placed after 5:00 PM (EST) or on weekends/holidays will be processed the next business day.
Shipping Cost & Transit Time
United States:
| Method | Transit Time | Cost |
|---|---|---|
| Economy | 7–12 business days | Free |
| Standard | 6–11 business days | $9.99 |
| Express | 5–10 business days | $15.99 |
International:
| Method | Transit Time | Cost |
|---|---|---|
| Economy | 7–12 business days | Free |
Total Delivery Time: 8–14 business days from the time you place your order (US orders).
No Hidden Charges
The price you see at checkout is the final amount you pay. No hidden fees, extra handling charges, or surprise costs. All applicable taxes and shipping costs are clearly displayed before you finalize your order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
Delays & Unexpected Issues
While we aim to deliver on time, delays may occur due to high demand periods, courier issues, or weather/global disruptions. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. To make changes, email us at support@aureviadecor.com within 12 hours of placing your order.
Contact Us
- Email: support@aureviadecor.com
- Phone: +1 (213) 519-5661
- Address: 8375 Sultana Ave Unit 2, Fontana CA 92335, United States